A Quick Tip If You Are Having Trouble with the QR Code on your Gift Card
Digital Gift Cards
Tips
We at Okuru are always here to keep your gift-giving experience smooth and joyful, so ......
Just a quick heads-up — occasionally, you might notice that a gift card’s QR code doesn’t display properly in the app.
This happens from time to time due to how different retailers (especially across countries) format their codes.
If this happens, simply tap the “Copy & Paste” button next to the QR code, and paste it into your internet browser. This will let you view or generate the correct barcode to redeem your gift card.
Also, a small note:
Some retailers' gift cards can't be tracked directly in the Okuru App, depending on their internal systems.
While this doesn’t affect the use of the gift card itself, we understand it might be a slight inconvenience.
We are constantly striving to improve your user experience and appreciate your understanding and support.
